Being keen but cautious shoppers ourselves, we have spent time on those extra little details that allow you to shop without the worry of those internet security nasties that we have all heard about. Our site employs special security measures to keep your money and details safe and secure.See our Privacy Policy.

You can also be confident that all of our products are authentic. We hate fakes and can spot them a mile off! We would be happy to help you with identification of fakes and suggest that you check out this Fake Oilily site for more information.

BANK DEPOSITS , personal cheques , money orders all welcome for Australian customers. We understand that everyone's preferences for online payment are different so we hope we have a payment option to suit you. Drop us a line if we can help.

The security of paypal is well known, we welcome paypal payments.

WHAT ABOUT SHIPPING CHARGES? We offer a variety of methods for shipping; please refer to our Shipping page for detailed information about options and pricing.

HOW CAN I TRACK MY ORDER? You check the status of your order at any time. If you have chosen a shipping method that allows tracking, you can access that information as well.

. HOW CAN I TELL IF AN ITEM IS IN STOCK? You can check the availability on an item from the menu on the item page. The inventory information is updated daily.

IF AN ITEM OR SIZE IS OUT OF STOCK, CAN YOU GET MORE? If you see an item or size that is not in stock, we are happy to try to get it for you. Please Email us

CAN I ORDER OVER THE PHONE? Not at this stage, Email works best for us and we will usually reply within hours, if not sooner.

DO YOU HAVE A SIZE CHART? Each of the boutique clothing brands we offer is sized slightly differently. In most cases, we include sizing information in the description of the product. If you have questions about a specific outfit, Email us and we will be happy to take measurements and make sure it fits the first time. We do have a limited Sizing guide on this site for your information

 WHAT PAYMENT METHODS CAN I USE? At the moment, we prefer Bank Deposit for all domestic sales, to help keep prices down- but Paypal may be more convenient for you and is welcome.

A 'Paypal ONLY' rule applies to all international sales at this stage.

Cheques and money orders work fine for domestic sales, but are subject to the usual clearance times.

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